February 2021 - last edited February 2021
ID contains a prohibited word or character. Customer support still has yet to fix the issue within 2 years. Was sent a link to come here and post the "bug" yet again.
TitanOptimus is the ID im trying to create. Here is the response from customer support.
Im trying to make my username and it says it is prohibited
Its TitanOptimus
9:10 PM
Ive used it on every game platform as my user name
Oh okay. LEt me discuss your case with my team. Please allow me few moments.
9:11 PM
Thanks for the patience. looks like a bug. I have reported the issue. Our team will solve the issue till then please use any other name.
Hemant
9:15 PM
I had to make another name, already and i reported this issue over a year ago..
Well..as of now. Wait is the only option.
Hemant
9:16 PM
Solved! Go to Solution.
February 2021 - last edited February 2021
Hey @OptimusTTV if the username you want to use is not being accepted then you will need to choose another one.
The best thing to do is to try a variation on the name.
Darko
February 2021 - last edited February 2021
Hey @OptimusTTV if the username you want to use is not being accepted then you will need to choose another one.
The best thing to do is to try a variation on the name.
Darko
February 2021
February 2021
Hey @OptimusTTV, if the username you want to use is not accepted then there is nothing that we can do to change this.
You will need to choose a different username.
Darko
February 2021 - last edited February 2021
@EA_DarkoOutstanding customer support ya’ll have. Also, the fact that I’ve been given 3 totally different responses to this to this tiny, easily fixable issue, is hilarious. EA support is a joke.
February 2021
Hey @OptimusTTV, when posting on AHQ please do so in a polite and constructive manner.
There is nothing more that I can add to this, if a username is not accepted then you will need to choose another one.
Darko
March 2021 - last edited March 2021
hey @EA_Darko being polite and constructive is a two way street and from what ive seen you have been neither. I am having a similar issue with my chosen user name and its my legal name
March 2021
Hey @DC_dan152, if the username you wish to use is not being accepted then you will need to choose a different name.
Darko