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Re: I was charged money twice and I didn’t buy anything and I can’t contact anyo

by EA_Cade
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I was charged money twice and I didn’t buy anything and I can’t contact anyone.

★★★★ Newbie

I checked my bank today and found I was charged two times $1.00 each for a total of $2.00. I tried buying the mass effect trilogy for $30.00 but it said payment error contact bank. I tried twice to buy it but it said the same thing even though I have the appropriate funds in my bank account. I then looked at my bank account today 2 days later and found I was charged 2 times $1.00 each. I would like my money back please considering I didn’t even get anything for it. I checked “order history” and nothing was there I was charged money for no reason. 

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Re: I was charged money twice and I didn’t buy anything and I can’t contact anyo

Community Manager

@Republic3214 Hey there, those are temporary authorization charges that'll fall off your bank account in a day or so.

 

You won't be charged. 

-EA_Cade
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