I've lost my Origin account.

by froya96
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Original Post

Accepted Solution

I've lost my Origin account.

★★★ Newbie

I have been using the same email for my account for about 6 years, it's very outdated and I no longer have access to it, due to forgetting my password and being unsure of the email I used I no longer have access to my origin account. Can anyone help? Please, Iv'e spent a lot of money on the account.

Message 1 of 3 (371 Views)

Accepted Solution

Re: I've lost my Origin account.

Community Manager

Hey @froya96 for account-based issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

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Message 3 of 3 (328 Views)

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Re: I've lost my Origin account.

★★ Pro

Please contact an, EA Advisor, as they can check what is going on with your account,
Unfortunately we won't be able to help with, account issues from Answers HQ.


Contact support, for account problems.
https://help.ea.com/en/

or if you are on Twitter.
https://twitter.com/EAHelp.

 

or if you are on Facebook.
https://www.facebook.com/EAHelpHub

 

If you lost access to your Account. look here,
https://help.ea.com/en/help/account/im-locked-out-of-my-ea-account/

Message 2 of 3 (346 Views)

Re: I've lost my Origin account.

Community Manager

Hey @froya96 for account-based issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

Darko.png
Message 3 of 3 (329 Views)