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I need to remove my payment method

by Semore_jones
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Original Post

I need to remove my payment method

★★★★ Newbie

I need to remove my payment method.  However everytime I click on delete the Origin app just stalls.  

I no longer wish to pay for the service and I cant cancel it either.

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Re: I need to remove my payment method

@Semore_jones  I'm guessing you mean that you want to cancel your Access subscription?  Simply removing your payment information isn't enough; you need to actually go through the process of cancelling, or you may still be charged.  If the Origin app isn't allowing you to cancel, try origin.com or ea.com; if you have trouble, try clearing your browser caches or use a different browser.

 

If you still can't cancel, or you want to make sure it went through, you can always contact EA customer support.

 

https://help.ea.com/en/contact-us/

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I don't work for EA. I'm just trying to help fellow players with their games.
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