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I need to remove my payment method

by Semore_jones

Original Post

I need to remove my payment method

★★★★ Newbie

I need to remove my payment method.  However everytime I click on delete the Origin app just stalls.  

I no longer wish to pay for the service and I cant cancel it either.

Message 1 of 2 (49 Views)

Re: I need to remove my payment method

@Semore_jones  I'm guessing you mean that you want to cancel your Access subscription?  Simply removing your payment information isn't enough; you need to actually go through the process of cancelling, or you may still be charged.  If the Origin app isn't allowing you to cancel, try or; if you have trouble, try clearing your browser caches or use a different browser.


If you still can't cancel, or you want to make sure it went through, you can always contact EA customer support.


I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 2 (31 Views)