I downloaded pre order packs to wrong account, how do I fix?

by ryanhallik
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Original Post

I downloaded pre order packs to wrong account, how do I fix?

★★★ Newbie

I downloaded the pre order code to the wrong account and I can't use the code any be more. Can I get a new code or re use the one I have to work on correct account?

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Re: I downloaded pre order packs to wrong account, how do I fix?

Community Manager

Hey @ryanhallik for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

Darko.png
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