I created a new account then found my old account. Can they be merged?

by MadMonk909
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I created a new account then found my old account. Can they be merged?

★★★ Newbie

I created a new account and purchased the ea annual membership but then was able to access my my old account which had several games on it.  Can the two accounts be merged somehow? 

 

Or, alternatively, can we cancel the ea membership and new account and I'll repurchase under the old account.

 

Old account: Gautama909

New accoung: MadMonk909

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Accepted Solution

Re: I created a new account then found my old account. Can they be merged?

Community Manager

Hey @MadMonk909for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

Darko.png

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Message 2 of 2 (305 Views)

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Re: I created a new account then found my old account. Can they be merged?

Community Manager

Hey @MadMonk909for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

Darko.png
Message 2 of 2 (306 Views)