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I can't login to origin on Mac

by londontheperson
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I can't login to origin on Mac

★★★★ Newbie

I used to be able to login to origin on my Mac perfectly fine, but now i cant. I keep getting a message saying "Could not connect to server, please try again in a few minutes" This has been going on for a few months now and I'd really like to get it fixed. I tried deleting and re-downloading it but it still wont work. Please help me (also, before it stopped working, it wouldnt let me go online, even when i was connected to WiFi) I know for a fact that my email and password is correct

Message 1 of 16 (6,748 Views)

Accepted Solution

Re: I can't login to origin on Mac

@londontheperson

 

Please run the Origin reset tool then try again.

 

If it still doesn't work please try the suggestions in the Mac Origin help thread - https://answers.ea.com/t5/The-Sims-Mac/MAC-Origin-Troubleshooting-and-Information/m-p/5371659#M3386



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Message 2 of 16 (6,819 Views)

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Re: I can't login to origin on Mac

@londontheperson

 

Please run the Origin reset tool then try again.

 

If it still doesn't work please try the suggestions in the Mac Origin help thread - https://answers.ea.com/t5/The-Sims-Mac/MAC-Origin-Troubleshooting-and-Information/m-p/5371659#M3386



Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 2 of 16 (6,820 Views)

Re: I can't login to origin on Mac

Community Manager

@londontheperson Were you able to log in?

Message 3 of 16 (6,708 Views)

Re: I can't login to origin on Mac

★★★★ Novice

THE SAME EXACT THING HAPPENED TO ME. I went to Target to buy the sims 4 get together mod, but when I got home, you could only install it online, which th client wasn’t letting me go online. I would click the “go online” button, but nothing would happen. So then I reset Origin to see if that would fix it, but whenever I try to login it says: Could not connect to server. Please try again in a few minutes. I hope somebody figures out an answer to this!

Message 4 of 16 (6,574 Views)

Re: I can't login to origin on Mac

@TestyMuffin

Which version of macOS are you running and are you running the latest version of Origin?


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 5 of 16 (6,562 Views)

Re: I can't login to origin on Mac

★★★★ Novice

I have the macOS High Sierra version 10.13.6 and I can’t tell you how many times I’ve download and downloaded again the latest version of origin. I also tried resetting origin countless times but nothing happens...

Message 6 of 16 (6,546 Views)

Re: I can't login to origin on Mac

@TestyMuffin

Ok, thank you for confirming. We have a whole Origin Mac thread covering most issues, please try all the Download & Connections suggestions here - https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Origin-Troubleshooting-and-Information/m-p/5371659... and let me know how you get on.


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 7 of 16 (6,539 Views)

Re: I can't login to origin on Mac

★★★★ Novice

Thanks a bunch. I’ll let you know if it works out.

Message 8 of 16 (6,533 Views)

Re: I can't login to origin on Mac

★★★★ Novice

Dear @Bluebellflora,

 

 I CANNOT THANK YOU ENOUGH. The thing about the proxy settings was us allowing me to launch origin, and when I disabled them, you guessed it, it worked. Thank you SOOOOOOOOOOO FRIGGGIN MUUUUUUUCH!!!

Message 9 of 16 (6,523 Views)

Re: I can't login to origin on Mac

@TestyMuffin

Super! Thanks for confirming what worked and happy Simming Standard smile


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 10 of 16 (6,515 Views)