I can’t log in on website or origin launcher on my pc [ Edited ]

[Beanman116]

I can’t log in on the website and origin anyone else having this issue? It gives me a “we’re sorry, but we’re having some technical difficulties. Please try again later.” But when I type my password wrong (on purpose, it tells me that it’s wrong?) I also contacted my internet provider and they said it’s not their fault, and I see many people having the same problem after Apex Legends season 3 came out. Also I’m able to log into my phone using the SAME internet :/

[EA_Darko · Accepted solution]

In that case @bazra4701 the best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko

[bazra4701]

me m8 im unable to log into e'a or oragin they say the email has been changed i never did i only changed password

[bazra4701]

@bazra4701 olso asked for help on twiter and got no help

[EA_Darko]

Sorry to hear that you are having issues @bazra4701 and @Beanman116.

The best thing to do when this occurs takes a couple of minutes to go through the following steps:

• Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
• Make sure Time/Date is correctly set on the PC
• Make sure Origin is authorized by your anti-virus and firewall
• Reset Internet Explorer Settings
• Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )
• Clear Origin Cache Data
• Reset the Windows Host File
• Reboot your computer. Now right-click Origin and select Run as administrator
• If still unresolved, please do a clean boot

Let me know how you get on.

Darko

[bazra4701]

hello darko its not just that my account [edit: email address removed] is my origin email for e.a and oragin ive been told that the email for that account has been changed thats something i never done all i did was change password when i went to change the email it said it was sending it to me and never did all the emails from e.a i was recieving stopped basicly my account has been hacked

[bazra4701]

i used the same email for this account if we can talk in private somehow i can give you full details of the account

[EA_Darko · Accepted solution]

In that case @bazra4701 the best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko

[bazra4701]

@EA_Darko thats a joke 40 min wait on the phone no call back e.a is a joke fort support youn ppl are a joke contact help thats over a month my account was hacked still no help JOKE

[bazra4701]

im putting a full complaint in about e.a and how pathetic there help is