Re: I can't link my PSN to my Ea acocunt

by EA_Darko
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I can't link my PSN to my Ea acocunt

★★★ Newbie

For the Life of me, I can not link my PSN and my EA account to play online for any EA title. I have changed my email address and created a new EA account to connect online. I've restarted it, I've done everything. It only says "this account is invalid" 

 

 

Message 1 of 3 (415 Views)

Accepted Solution

Re: I can't link my PSN to my Ea acocunt

Community Manager

Hey @JASHYMONSTER for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.

You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.

Darko

Darko.png

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Message 3 of 3 (381 Views)

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Re: I can't link my PSN to my Ea acocunt

Champion (Retired)

Hi @JASHYMONSTER 

 

Have you checked to see if the PSN account has been linked to another EA account in the past? This could be your issue.

 

It would be best to contact an EA adviser about it so they can check.

You can contact an EA adviser here: https://help.ea.com/en/contact-us/

Message 2 of 3 (408 Views)

Re: I can't link my PSN to my Ea acocunt

Community Manager

Hey @JASHYMONSTER for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.

You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.

Darko

Darko.png
Message 3 of 3 (382 Views)