I can't access Origin, it only shows loading grey boxes

by maven3235
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Original Post

Re: I can't access Origin, it only shows loading grey boxes

★ Apprentice

@EA_Darko 

 

Hi, PC running windows 7, had the same issue with grey boxes , followed the PC steps your outlined above and it has not fixed. Still greyed out... Frown

Message 11 of 52 (1,129 Views)

Re: I can't access Origin, it only shows loading grey boxes

Community Manager

Sorry to hear @HotszAUS. Can I ask you to try clearing the Origin Cache a second time and ensure that you don't skip any steps and do them in order?

 

For some reason, some people find that they need to clear the cache a second time in order for it to be successful. 

 

Darko

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Message 12 of 52 (1,100 Views)

Re: I can't access Origin, it only shows loading grey boxes

★ Apprentice

I ended up just reinstalling origin, didn't try a second time. Working again now.

Message 13 of 52 (1,089 Views)

Re: I can't access Origin, it only shows loading grey boxes

Community Manager

Great to hear that you got it sorted @HotszAUS.

 

Enjoy your gaming.


Darko

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Message 14 of 52 (1,083 Views)

Re: I can't access Origin, it only shows loading grey boxes

[ Edited ]
★★★★★ Apprentice

I have NO idea what you are typing. There is NO LocalContent. If I delete everything under Origin folder in C:/program files (86), there would be no application. We are talking Windows 10.

 

Message 15 of 52 (1,064 Views)

Re: I can't access Origin, it only shows loading grey boxes

Community Manager

Those are not the files we are recommending that you delete @wallisdj. You need to remove the files in your program data folder and not the install files.

 

If you follow the steps I posted above you should have no issue doing this.


Darko

 

 

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Message 16 of 52 (1,043 Views)

Re: I can't access Origin, it only shows loading grey boxes

★★★ Newbie

Dude you saved my life! What is your name? I want to name my first child after you

Message 17 of 52 (1,022 Views)

Re: I can't access Origin, it only shows loading grey boxes

Community Manager

Glad to hear that you got the problem sorted @Warwick_RSA.


Darko

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Message 18 of 52 (1,012 Views)

Re: I can't access Origin, it only shows loading grey boxes

★★★★★ Newbie

Thanks for the info man. Worked great for me Standard smile

Message 19 of 52 (970 Views)

Re: I can't access Origin, it only shows loading grey boxes

Community Manager

Good to hear @x_xDesertManx_x. Enjoy your gaming.


Darko

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Message 20 of 52 (944 Views)