I can not open The Sims 4 with Origin

[wowerytee11]

Hi, I have just downloaded The Sims 4 for Mac from origin.com for free. Now when I want to play this game, I can not launch it. When I press The Sms 4 icon on my computer's desktop, it opens origin signing in window. I enter my e-mail address and password for origin account, press sign in and then the Origin window becomes blank. No further actions can be taken and I just can not play my game.

Please, help.

[EA_Darko · Accepted solution]

Good news @wowerytee11 but you can generally fix this issue by following the steps in this help article: https://help.ea.com/en-sg/help/origin/origin/how-to-reset-origin-on-mac/

Let me know how you get on.

Darko

[EA_Darko · Accepted solution]

Good news @wowerytee11 but you can generally fix this issue by following the steps in this help article: https://help.ea.com/en-sg/help/origin/origin/how-to-reset-origin-on-mac/

Let me know how you get on.

Darko

[wowerytee11]

Thank you! It really helped!

[EA_Darko]

Great to hear that @wowerytee11.

Enjoy your gaming.

Darko