June 2016
HI Thank you for your concern, After consulting EA services I found that I had not purchased the base game of battlefront. However I was given a refund for my season pass I was offered a 15% discount code, I was in a rush and the service was slow being given multiple incorrect discount codes I decided to leave it, saving £3 was not worth the hassel.
Thanks, Quinn
July 2016
@Quinnhinkins Ah, I see, thanks for the clarification.
Good to hear that you were able to work it out, have fun with the game!
Cheers,
Nils
July 2016
You bought the Premium Membership without owning the base game. This won't show up in Origin.
To be able to play this you will also need to purchase the Battlefield 4 base game. Once purchased, right-click BF4 from within Origin and select Game Details to view and download your Premium content.
July 2016 - last edited July 2016 by EA_Nils
@docemoon145 wrote:
SOLVED!!
I don't know about battlefield, but I have the solution for any sims DLCs, and it might work for other games.
If you purchased a DLC and it doesn't show up in your games, here's what to do:
Go to your "My Games" tag
Right click on the base game for the DLC
Click "View Game Details"
Scroll through the DLCs at the bottom. The one you purchased should be there with the option to download it.
I hope this helps everybody!!
This is the only response i have found that actually worked!! thank you so much!
July 2016
@clhalsey2 Thanks for letting us know what worked for you, much appreciated!
Have fun with your game.
Cheers,
Nils
October 2016
BOUGHT TITAN FALL 2 GOT EMAILS FROM PAYPAL AND EVRYTHING and still cant downloads the game pls help
October 2016
If you cannot find your game then make sure to check the following thread:
http://answers.ea.com/t5/Origin/Origin-Missing-Games-and-Expansion-Content/td-p/4438200
You can then reach out to an EA Advisor if you have any further questions:
http://answers.ea.com/t5/Origin/How-to-contact-EA-Help/td-p/5650100
November 2016
Yeah I had the same issue when I bought Fifa17. No wonder people hate Origin so much. It's an online platform, if I wanted to wait for something that I bought I rather go down to a physical store to buy said game. This process of payment is so freaking ridiculous. Step up your game origin, cause this is *
December 2016
Me too, I just bough the sims 4 bundle and I did all this * but it still did not work!