Re: EA gave me the solution

by Straatford87
Reply

Original Post

Re: I bought a game

★★ Novice

HI Thank you for your concern, After consulting EA services I found that I had not purchased the base game of battlefront. However I was given a refund for my season pass I was offered a 15% discount code, I was in a rush and the service was slow being given multiple incorrect discount codes I decided to leave it, saving £3 was not worth the hassel.

 

Thanks, Quinn

Message 1191 of 1,240 (1,913 Views)

Re: I bought a game

Community Manager

@Quinnhinkins Ah, I see, thanks for the clarification.

Good to hear that you were able to work it out, have fun with the game! Standard smile

 

Cheers,

Nils

Message 1192 of 1,240 (1,891 Views)

Re: I bought a game but it does not show up in Origin

★ Novice

same here i bought gf4 premium and in Order history it sais uder status Competed.

But bf4 still wont show if i re log or re install or just refresh 

Message 1193 of 1,240 (1,873 Views)

Re: I bought a game but it does not show up in Origin

EA DICE Team

@Cloud_JInxy

 

You bought the Premium Membership without owning the base game. This won't show up in Origin.

 

To be able to play this you will also need to purchase the Battlefield 4 base game. Once purchased, right-click BF4 from within Origin and select Game Details to view and download your Premium content.

Message 1194 of 1,240 (1,861 Views)

Re: EA gave me the solution

[ Edited ]
★★★ Newbie

@docemoon145 wrote:

SOLVED!!

 

I don't know about battlefield, but I have the solution for any sims DLCs, and it might work for other games.

 

If you purchased a DLC and it doesn't show up in your games, here's what to do:

 

Go to your "My Games" tag

 

Right click on the base game for the DLC

 

Click "View Game Details"

 

Scroll through the DLCs at the bottom. The one you purchased should be there with the option to download it.

 

I hope this helps everybody!!



This is the only response i have found that actually worked!! thank you so much!

Message 1195 of 1,240 (1,839 Views)

Re: EA gave me the solution

Community Manager

@clhalsey2 Thanks for letting us know what worked for you, much appreciated!

Have fun with your game.

 

Cheers,

Nils

Message 1196 of 1,240 (1,818 Views)

Re: EA gave me the solution

★★★★★ Newbie

BOUGHT TITAN FALL 2 GOT EMAILS FROM PAYPAL AND EVRYTHING and still cant downloads the game pls help

Message 1197 of 1,240 (1,623 Views)

Re: EA gave me the solution

EA DICE Team

@Fuentesanta

 

If you cannot find your game then make sure to check the following thread:

 

http://answers.ea.com/t5/Origin/Origin-Missing-Games-and-Expansion-Content/td-p/4438200

 

You can then reach out to an EA Advisor if you have any further questions:

 

http://answers.ea.com/t5/Origin/How-to-contact-EA-Help/td-p/5650100

Message 1198 of 1,240 (72,944 Views)

Re: I bought a game but it does not show up in Origin

★★ Novice

Yeah I had the same issue when I bought Fifa17. No wonder people hate Origin so much. It's an online platform, if I wanted to wait for something that I bought I rather go down to a physical store to buy said game. This process of payment is so freaking ridiculous. Step up your game origin, cause this is *

Message 1199 of 1,240 (1,595 Views)

Re: I bought a game but it does not show up in Origin

★★★ Newbie

Me too, I just bough the sims 4 bundle and I did all this * but it still did not work!

 

Message 1200 of 1,240 (888 Views)