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Re: I bought Need For Speed Payback and cannot download it

by EA_Barry
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Original Post

I bought Need For Speed Payback and cannot download it

★★★★ Novice

I can't play it because I canceled my Origin membership a few months ago

Message 1 of 8 (197 Views)

Re: I bought Need For Speed Payback and cannot download it

★★★★ Novice

Update: it charged me for the game and it is not appearing in my purchased games library.  Fix your * EA

Message 2 of 8 (188 Views)

Re: I bought Need For Speed Payback and cannot download it

Community Manager

@YodasPeePee 

 

We need you to please make contact with an EA Game Advisor for assistance with this issue.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

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Message 3 of 8 (169 Views)

Re: I bought Need For Speed Payback and cannot download it

★★★★ Novice

I did this and waited on hold for 2 hours. Are you guys committing fraud out here?

Message 4 of 8 (136 Views)
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Re: I bought Need For Speed Payback and cannot download it

Community Manager

@YodasPeePee 

 

Please retry contacting our Advisors, thanks.

--------------------------------------------------------------------------------------------------
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Thank players and help them 'Level Up' by giving them XP.
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Message 5 of 8 (112 Views)

Re: I bought Need For Speed Payback and cannot download it

★★★★ Novice
@EA_Barry This is not a solution to this problem my man. I'm not getting any help at all. Ya'll just stole $10 from me
Message 6 of 8 (79 Views)

Re: I bought Need For Speed Payback and cannot download it

★★★★ Novice
@EA_Barry I literally just wasted $10 for nothing?
Message 7 of 8 (77 Views)

Re: I bought Need For Speed Payback and cannot download it

★★★★ Novice
@EA_Barry Is there anything else I can do?
Message 8 of 8 (20 Views)