Help us improve Answers HQ! Take Survey No, Thanks

How long does it take to refund money to an account?

by TeddyToffee
Reply

Original Post

Accepted Solution

How long does it take to refund money to an account?

★★★★ Newbie

I recently talked to an EA advisor and they told me they refunded the money onto my account I just want to know how long it will take before I get the money back onto my account and what to do if the money does not show up in that period of time.

Message 1 of 2 (79 Views)

Accepted Solution

Re: How long does it take to refund money to an account?

Community Manager

@TeddyToffee 

 

If your refund does not occur within a reasonable amount of time, you can contact an Advisor again to determine the status of the refund, thanks.

 

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

--------------------------------------------------------------------------------------------------
If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
Thank you for sharing your gaming expertise with your fellow players!

View in thread

Message 2 of 2 (55 Views)

All Replies

Re: How long does it take to refund money to an account?

Community Manager

@TeddyToffee 

 

If your refund does not occur within a reasonable amount of time, you can contact an Advisor again to determine the status of the refund, thanks.

 

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

--------------------------------------------------------------------------------------------------
If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
Thank you for sharing your gaming expertise with your fellow players!
Message 2 of 2 (56 Views)