How change email adress in account If I lost email?

[zaujimavosti]

I have no access to my previous email adress.

I spend a hour by searching some options and ways, but nowhere. i lost my email account and its possible recover it. I forgot ORIGIN account there.  I know email adress,  I know password, but If I weant change email, it request still that old previous. Changing is not possible If I can not read a verification number sent to that old email.  Whats now?

Any HELP or SUPPORT on EA system - no work. So please, how I can find a help? Thanks

[Moskolonel · Accepted solution]

Hi @zaujimavosti 

If you have problem with your account as mail problem, EA Assistance can help you. Try to contact them by mail, phone ,chat.... but unfortunately we can not do much more on this community forum.

You need an Advisor to look this with you. Contact with an EA Game Advisor as below:

Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta

For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

I warn you that there is a lot of waiting right now and they are working on it.

Good luck!

If we have answer to your question please accept solution, if you like a post please granted xp .

[Moskolonel · Accepted solution]

Hi @zaujimavosti 

If you have problem with your account as mail problem, EA Assistance can help you. Try to contact them by mail, phone ,chat.... but unfortunately we can not do much more on this community forum.

You need an Advisor to look this with you. Contact with an EA Game Advisor as below:

Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta

For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

I warn you that there is a lot of waiting right now and they are working on it.

Good luck!

If we have answer to your question please accept solution, if you like a post please granted xp .

[quijinnn]

Hello there

Have they solve your problem?

I have the same problem, and still waiting a week for a response.

thank you

[loserkids123]

@Moskolonel what is the phone number

[EA_Darko]

You can open our live support here @loserkids123: https://help.ea.com/en/help-home/

Going to lock this thread now as it is quite old.

Darko