Re: How can I turn on login verification for a console?

by EA_Darko
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How can I turn on login verification for a console?

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★ Novice

I believe there to be someone on my ea account on a different xbox account, can I stop them from using the account in any way?

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Re: How can I turn on login verification for a console?

Community Manager

Hey @isaacwbailey if you believe that someone has access to your account then I would recommend taking a look at this help article: https://help.ea.com/en/help/account/how-to-maintain-account-security/

 

You can contact our live support at help.ea.com who will be able to take a look at your account with you and ensure that no other user has access to it.

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

Darko.png

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Message 2 of 2 (352 Views)

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Re: How can I turn on login verification for a console?

Community Manager

Hey @isaacwbailey if you believe that someone has access to your account then I would recommend taking a look at this help article: https://help.ea.com/en/help/account/how-to-maintain-account-security/

 

You can contact our live support at help.ea.com who will be able to take a look at your account with you and ensure that no other user has access to it.

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

Darko.png
Message 2 of 2 (353 Views)