Help

by MarieSol96
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Help

★★ Newbie

I need help and can't find any way to contact yall

 

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Accepted Solution

Re: Help

@MarieSol96  You can contact EA through a phone call or a live chat.  The available hours for phone calls are generally business hours; live chat should be accessible at all times. Just pick the appropriate categories from the list and then click Select Contact Option.

 

https://help.ea.com/en/contact-us/

 

If you're not seeing the option, try changing the location in the browser window to U.S. or U.K.  Keep in mind as well that a few types of problems may require a phone call rather than live chat, and the result would be that you couldn't see any contact options if it was outside the normal phone hours.

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I don't work for EA. I'm just trying to help fellow players with their games.

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Message 2 of 2 (124 Views)

All Replies

Re: Help

@MarieSol96  You can contact EA through a phone call or a live chat.  The available hours for phone calls are generally business hours; live chat should be accessible at all times. Just pick the appropriate categories from the list and then click Select Contact Option.

 

https://help.ea.com/en/contact-us/

 

If you're not seeing the option, try changing the location in the browser window to U.S. or U.K.  Keep in mind as well that a few types of problems may require a phone call rather than live chat, and the result would be that you couldn't see any contact options if it was outside the normal phone hours.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 2 (125 Views)