July 2019
@MarieSol96 You can contact EA through a phone call or a live chat. The available hours for phone calls are generally business hours; live chat should be accessible at all times. Just pick the appropriate categories from the list and then click Select Contact Option.
https://help.ea.com/en/contact-us/
If you're not seeing the option, try changing the location in the browser window to U.S. or U.K. Keep in mind as well that a few types of problems may require a phone call rather than live chat, and the result would be that you couldn't see any contact options if it was outside the normal phone hours.
July 2019
@MarieSol96 You can contact EA through a phone call or a live chat. The available hours for phone calls are generally business hours; live chat should be accessible at all times. Just pick the appropriate categories from the list and then click Select Contact Option.
https://help.ea.com/en/contact-us/
If you're not seeing the option, try changing the location in the browser window to U.S. or U.K. Keep in mind as well that a few types of problems may require a phone call rather than live chat, and the result would be that you couldn't see any contact options if it was outside the normal phone hours.