Got banned after not playing

[TMGwhite]

Before I go into further context I also want to say. I made an account for my cousin on pc,

With my email and stuff. After I did that I realized that people kept saying I was online when I wasn't and so I went to check and low and behold everytime he logged in on his account and started playing it would pop up that my account was online. I don't k ow if this is a bug or has to do with it being ps4 and pc. My cousin gets banned for toxicity (wich I understand) I turn my account got banned too

Can someone help me pls

Thanks 

[EA_Darko · Accepted solution]

You will need to speak to our Terms of Service team @TMGwhite.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

[EA_Darko · Accepted solution]

You will need to speak to our Terms of Service team @TMGwhite.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko