December 2020
I am trying to gift the snowy escape to someone for christmas. I already have them friended on origin, but it says they are ineligable to recieve the gift and I don't know why. We are friended, I'm not blocked, we live in the same country, and all of the other things on the criteria for gifting should be fine, but for some reason i cant gift her. Random thing that may be unrelated, but i put in a bunch of random names, and evry single account i found said they were inelligable for me to gift them so im not sure if the problem is on my end.
December 2020
Hey @issomeonethere for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to take a look and advise you further.
You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko