Games Stop downloading with ERROR: 327684:2

by BlowkinDale
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Games Stop downloading with ERROR: 327684:2

★★ Novice

When downloading any game it will stop halfway through and give me that error and wont download anymore. Ive reinstalled origin and also deleted all the files. 

 

Whats next?

Message 1 of 14 (1,030 Views)

Accepted Solution

Re: Games Stop downloading with ERROR: 327684:2

Community Manager

Hey @BlowkinDale, can you ensure that you are running Origin as administrator and that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

 

The ports to open are:

  • TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
  • UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

 

Darko

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Message 3 of 14 (962 Views)

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Re: Games Stop downloading with ERROR: 327684:2

★★ Novice

Also noticed it gets to 22% where the game is "Playable" and then throws the error code then wont download any further.

Message 2 of 14 (1,017 Views)

Re: Games Stop downloading with ERROR: 327684:2

Community Manager

Hey @BlowkinDale, can you ensure that you are running Origin as administrator and that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

 

The ports to open are:

  • TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
  • UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

 

Darko

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Message 3 of 14 (963 Views)

Re: Games Stop downloading with ERROR: 327684:2

★★ Novice

So ive opened those ports on my Windows Defender and also my Xfinity Comcast Router and still get the same error. It gets to 22% and then tries to open the game since its now "playable" at 22% and then throws the error.

 

Ive also tried turning off Windows Defender and same thing happens. Is there a way to turn off the program from trying to start the game at 22%?

Message 4 of 14 (933 Views)

Re: Games Stop downloading with ERROR: 327684:2

Community Manager

Hey @BlowkinDale let's try a clean boot of your system to see if it helps: https://help.ea.com/en-in/help/faq/how-to-clean-boot-your-pc/


Something is stopping the download so it's a case of trying to see just what it is.

 

Darko 

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Message 5 of 14 (921 Views)

Re: Games Stop downloading with ERROR: 327684:2

★★ Novice

Hey Darko,

 

Ive tried that earlier from going through other posts. Tried again still the same thing.

Message 6 of 14 (908 Views)

Re: Games Stop downloading with ERROR: 327684:2

Community Manager

Hey @BlowkinDale can you try installing the most up to date version of VC++ to see if it helps.

 

You can find the latest version on the Microsoft website: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

 

You need to install both of the following:

  • vcredist_x86_vs2015 (for 32bit Windows version)
  • vcredist_x64_vs2015 (for 64bit Windows version)

If you get the message that the files are already installed, select Repair instead. It is recommended to run the installer as administrator (right-click the file, select run as admin).

 

Darko

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Message 7 of 14 (895 Views)

Re: Games Stop downloading with ERROR: 327684:2

★★ Novice
@EA_Darko

So that seemed to kind of work. I can download Titan Fall 2 just fine now but whenever I try downloading BF1 that same error shows up. Plenty of Hard Drive space too.
Message 8 of 14 (876 Views)

Re: Games Stop downloading with ERROR: 327684:2

Community Manager

Try going through the steps I posted above @BlowkinDale to see if it makes a difference.

 

Generally if the steps fix the issue once then it should be fixed for good so in this case let's try them again.


Darko 

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Message 9 of 14 (853 Views)

Re: Games Stop downloading with ERROR: 327684:2

★★ Novice
@EA_Darko So I got into the EA Desktop Beta. All my games download just fine now even Battlefield 1.

I really think its something to do with the Origin Client.
Message 10 of 14 (832 Views)