Game won't install, error message

[mike8213]

I'll second this.

I didn't do all those extra steps on mine though.

1. Visit the website, https://www.origin.com/usa/en-us/store/apex/apex

2. Use the login feature on the bottom left

3. Once logged in I added to library

4. On the popup I selected to use Origin

5. Downloaded without issue

[Gurkhaman]

South Korea here as well. It seems the game is region locked for now....

[mankeyjamie]

Good to see I'm not the only one stuck in South Korea having issues.

Simply open a VPN then access the site/launcher and you can then gain access to the game. I have had to do it with a few other games and also works on other launchers.

[Gurkhaman]

@mankeyjamie  Yes, it works!!! Like you said, open vpn in a browser, access origin there and find the game and then add to library which should give the download with origin popup. It's smooth sailing onwards.

[Coolzazy]

It says to enter the product code, but i cant find it.What should I do?

[Coolzazy]

It tells me to find the product code but I cant find it in my email. What should I do

[GollyGWillikers]

I had the same issue! This is how I resolved the problem.

1) Delete any ApexLegendsInstaller.exe
2) Sign in to your account on https://www.origin.com
3) Once you are signed in instead of "Download the game" or "Get the game", it should say, "Add to library"

4) This should make a window pop-up and ask if you want to download through Origin, click yes.
5) Apex Legends should pop-up in Origin, click on Apex Legends and then Download.
6) Hope this helps

-StickyJam