Game won't install, error message

by OtterDoom
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Original Post

Game won't install, error message

★★★ Newbie

Game won't install at all, just gives me this error message:

 

It looks like you do not have the access rights needed to play this game. Please visit the game's website, sign up, and try again.

 

I have origin installed fine. the game, is obviously supposed to be free so it's not like I didn't "purchase" it, the download is directly from the apex legends home page. I don't know what to do here.

Message 1 of 17 (4,900 Views)

Re: Game won't install, error message

[ Edited ]
★★★ Newbie

i had the same issue, used this link and chose sweden because thats where i live and then added to library and it worked, i think its some region bug

https://www.origin.com/usa/en-us/store/apex/apex

EDIT: choose your own country/region, mine is sweden thats why i picked it

Message 2 of 17 (4,805 Views)

Re: Game won't install, error message

★★★ Newbie

i tried changing the country in EA account customer portal and still failed to download it

 

Message 3 of 17 (4,790 Views)

Re: Game won't install, error message

★ Apprentice
I can't even see that page..
Message 4 of 17 (4,408 Views)

Re: Game won't install, error message

★★★ Newbie

wokred for my tyvm

Message 5 of 17 (3,900 Views)

Re: Game won't install, error message

★ Novice

I had this same issue.

The fix for me was to login to the webpage.

Then click "Add to Library" and go through the prompts.

This allowed me to download.

 

Message 6 of 17 (3,849 Views)

Re: Game won't install, error message

[ Edited ]
★★★ Newbie

I got the same error. Try this:

 

1. sign into website first.

2. Uninstalled Origin

3. Run the installer .exe again as admin (right click, run as administrator) and reinstall.\

4. Sign into origin.

 

This worked for me. I'm not 100% but it seems it initially installed with some sort of permissions issue by not running as admin to begin with but that should fix it.

Message 7 of 17 (3,389 Views)

Re: Game won't install, error message

★★★ Novice
Didn't work for me...
Message 8 of 17 (3,281 Views)

Re: Game won't install, error message

★ Novice

My EA account is United States, but I'm currently in South Korea and can't download  it due to this issue

Message 9 of 17 (3,254 Views)

Re: Game won't install, error message

★★★ Newbie

Me too, but creating a Korean account didn't help. The Korean page comes up with an error, so I don't know what's going on.

Message 10 of 17 (3,206 Views)