Game thinks I need EA Play to launch, though I own it.

[M4gn0x]

Downloaded Redalert 3, I own the C&C Last Decade. Origin will not highlight the play button, when I go to the Dir and launch dia the .exe file it comes up with a membership or purchase the game, when I click purchase it says it's in my library.

I shouldn't have to continue buy a ea play sub just to play my games I own? Or have I missed something as I've not used Origin for a while.

[EA_Aljo · Accepted solution]

@M4gn0x 

If you have purchased the game, you shouldn't need an EA Play subscription. I can see that you own it. Try repairing the game through Origin with these instructions.

[EA_Aljo]

Hi there, @M4gn0x.

I'm not seeing an active EA Play subscription on the account you're posting with. Are you trying to play on a different account that you're sure has an active subscription? If so, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

[M4gn0x]

@EA_Aljo Thanks for getting back to me, I own the game so I shouldn't need a Subscription. Other C&C Games are working there just seems to be an issue with Redalert 3

[EA_Aljo · Accepted solution]

@M4gn0x 

If you have purchased the game, you shouldn't need an EA Play subscription. I can see that you own it. Try repairing the game through Origin with these instructions.

[M4gn0x]

@EA_Aljo Thanks a alot that worked, feel like a noob, should of tried that first. Appreciate the help!

[EA_Aljo]

@M4gn0x 

No worries at all. Happens to the best of us    If you have any other issues, please let us know. Good luck and stay safe!