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Game overlay disabled and very poor support

by Zaphod_tg
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Game overlay disabled and very poor support

★★★★ Novice

Chat advisors are rubbish, after 59 minutes of repeating what was already stated, Gabriel (advisor) decided to cut me off. Contacted again and got Gabriel (according to that agent it's a different gabriel and they dissapeard after 19 minutes or so. ORIGIN YOU SUCK!

 

I wanted to be able to invite friends to a game, but can't because game overlay is disabled when it isn't. In the time wasted in getting precious little support I bought two steam games, installed and setup. in less time it took to report the fault that you are obviously not able to fix and are jacking me off so, HOW DO I GET REFUNDS FOR ALL MY PURCHASES THAT I CANNOT USE?

 

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Accepted Solution

Re: Game overlay disabled and very poor support

[ Edited ]
Community Manager

@Zaphod_tg Sorry to hear that you are unhappy with your live support experience, can you take a look at this help article and ensure that you have it set up correctly: https://help.ea.com/en/help/account/returns-and-cancellations/http://www.thejournal.ie/presidential-...

 

 

/darko

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Re: Game overlay disabled and very poor support

[ Edited ]
Community Manager

@Zaphod_tg Sorry to hear that you are unhappy with your live support experience, can you take a look at this help article and ensure that you have it set up correctly: https://help.ea.com/en/help/account/returns-and-cancellations/http://www.thejournal.ie/presidential-...

 

 

/darko

Message 2 of 4 (163 Views)

Re: Game overlay disabled and very poor support

★★★★ Novice

I have a right mouse issue in BF4 and 5.
The zoom won't work. I can't get them to help me with a solution.
Should be an easy fix if they had decent support.

Message 3 of 4 (70 Views)

Re: Game overlay disabled and very poor support

Community Manager

Please do not bump old threads @horehounder or create multiple threads to discuss the same issue. I have replied to your initial thread and am waiting on your response.


Darko

Message 4 of 4 (47 Views)