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Game gone in Origin after purchase a few months ago

by dsd8464354
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Game gone in Origin after purchase a few months ago

★★★★ Newbie

I bought Need For Speed 2015 Code to redeem in Origin in August. It was working. I stoped playing for few months, and then I loggined now again, it doesn't show up in my game library. Account wasn't hacked, I loged in same account where I redeemed that game also, it is not filltered. 

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Re: Game gone in Origin after purchase a few months ago

Community Manager

@dsd8464354 

 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

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Re: Game gone in Origin after purchase a few months ago

Community Manager

@dsd8464354 

 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

--------------------------------------------------------------------------------------------------
If a post Answers your question please click on Accept as Solution.
Thank players and help them 'Level Up' by giving them XP.
Thank you for sharing your gaming expertise with your fellow players!
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