January 2021 - last edited January 2021
After joining EA Play I added the Command and Conquer Ultimate edition to my library and my command and conquer Generals copy was removed from my library and a copy of Generals from the C&C Ultimate edition appeared in its place.
I ran a search on the origin client, and it says that I still have 2 copies of Generals in my library, but when I go to my library, my original copy is not there.
the copy on the right is the one that doesn't show in the library.
January 2021
Hey @omegadeathwind for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko