September 2019
As above, my GUID has been hacked.
I don't want a stock/bot answer telling me that any Punkbuster issues are to be taken up with Evenbalance.
Evenbalance told me I was hacked, so I know that already.
What I want Origin to tell me is what I have to do now to continue playing BF3 online on Punkbuster servers.
Thanks.
September 2019
Hey there!
Sorry to hear about your account being compromised, let us know if you have any questions or concerns. Have you reached out to our Live-Support to help secure your EA account and add login verification to it?
PunkBuster bans/suspensions can only be overturned by Even Balance. If your GUID is still showing up as banned, please reach out to Even Balance again.
PunkBuster Violations & Bans
https://help.ea.com/en-us/help/battlefield/punkbuster-bans-and-violations