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GUID Hacked, what do I do to continue playing Origin Multiplayer?

by blixey
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GUID Hacked, what do I do to continue playing Origin Multiplayer?

★★ Novice

As above, my GUID has been hacked.

 

I don't want a stock/bot answer telling me that any Punkbuster issues are to be taken up with Evenbalance.

 

Evenbalance told me I was hacked, so I know that already.

 

What I want Origin to tell me is what I have to do now to continue playing BF3 online on Punkbuster servers.

 

Thanks.

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Re: GUID Hacked, what do I do to continue playing Origin Multiplayer?

Community Manager

@blixey 

 

Hey there!

Sorry to hear about your account being compromised, let us know if you have any questions or concerns. Have you reached out to our Live-Support to help secure your EA account and add login verification to it? 

 

PunkBuster bans/suspensions can only be overturned by Even Balance. If your GUID is still showing up as banned, please reach out to Even Balance again.

 

PunkBuster Violations & Bans

https://help.ea.com/en-us/help/battlefield/punkbuster-bans-and-violations

/Blueberry

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