Fifa 21 transfer ban

[MichaelJT1507]

Hello I think you guys have made a mistake in terms of banning me in the FUT transfer market I work really hard to win coins by playing my matches

I also spend a lot of money Buying Fifa points to open your packs I have spent over £150 in the last week buying your Fifa points I really think you have made a mistake please can you fix this ASAP I have emailed EA but I really need your help ASAP it’s not fair I have been banned when I follow the rules and buy packs to earn coins and play matches 

[EA_Darko · Accepted solution]

Hey all, you will need to speak to our Terms of Service team in relation to any ban.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

[djkhalid1921]

@MichaelJT1507 Good luck bro. I got a transfer ban for no reason. Appealed it and still no reply, it’s been 2 weeks

[EA_Darko · Accepted solution]

Hey all, you will need to speak to our Terms of Service team in relation to any ban.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

[MichaelJT1507]

I have done this and they haven’t replied and they haven’t replied

[MichaelJT1507]

They haven’t replied to djkhalid1921 for 2 weeks he said so will I be waiting for 2 weeks it’s not fair I haven’t done nothing wrong surely you can help 

[EA_Darko]

Hey @MichaelJT1507 I took a look at your case and can see that you created a case with our team this morning.

You will need to give the team time to investigate and respond.

Darko 

[MichaelJT1507]

How long will it take for them to respond becuase I don’t wanna wait 2 weeks like others 

[MichaelJT1507]

Could you possibly tell me how long I could be waiting for 

[EA_Darko]

Hey @MichaelJT1507 I can not give a time frame for when our team will respond.

The best thing to do is to be patient and keep an eye on your email.

Darko

[Maacbu]

ANY UPDATES????????????????? IT'S BEEN A MONTH MR DARKO