FIFA 20: Download button not responding

[46df7c0728daca0e]

hello. just bought FIFA20 via Origin.

the game is shown under my library, but when i press the orange Download button i get nothing! just not responding at all (as if i didnt press it).

if im trying to download other game, like FIFA16,  its working just fine and start the download process.

thank you for your help in advanced, Yair.

[barakitos11 · Accepted solution]

THIS IS THE SOLUTION!   thanks to EA online chat support!

needed another version of origin.  

https://origin-a.akamaihd.net/Origin-Client-Download/origin/live/OriginSetup_10_5_41_27263.exe

cheers!

[EA_Kent]

Hey @46df7c0728daca0e, 

When you have a chance can you try clearing your Origin cache to see if that helps at all with the download issue? You can find more information on how to clear it over at the EA Help website. 

Let me know if you're still having any trouble starting the download afterward. Thanks!

/Kent

[46df7c0728daca0e]

Hello Kent.

Thank you for you reply.

I cleaned my Origen cache as instructed but still no resolution. I just can't download FIFA20 specifically.

I can, however, download another game in my library – FIFA16…

[barakitos11 · Accepted solution]

THIS IS THE SOLUTION!   thanks to EA online chat support!

needed another version of origin.  

https://origin-a.akamaihd.net/Origin-Client-Download/origin/live/OriginSetup_10_5_41_27263.exe

cheers!