FAlLURE to Install Sims3 on Mac

[BaadWitch]

I just purchased Sims3 for my Mac on Orgin.  After downloading I can not install the game.

This is my first game purchase and its pretty frustrating so far.  Not sure how to get it to install. 

And the automated suggestions don't help. . I don't know what it means by administrator mode.  

"An unexpected installation error has occurred. First, try restarting your computer. If that doesn’t resolve the issue you can take the following steps:
1) Temporarily disable your virus scanner/firewall
2) Run the Origin Client in administrator mode
3) Reboot your Machine and try installing again

Error: 327682:0

For further assistance please check our support forum or by submitting an error report."

[puzzlezaddict]

@BaadWitch  I take it your Mac runs Catalina?  If so, that's the issue: Sims 3 is a 32-bit app, and Catalina is 64-bit only.  There's no way around this issue.  However, EA has announced a 64-bit version of Sims 3 for macOS, to be released (hopefully) some time this year; given the current situation and the latest news from Apple, delays are kind of inevitable.  Here's the full announcement, and the latest update on the project:

https://answers.ea.com/t5/Technical-Issues-Mac/An-announcement-for-The-Sims-3-players-on-Mac/td-p/82...

https://answers.ea.com/t5/Technical-Issues-Mac/the-sims-3-64-bit-amp-metal-release/m-p/9257271#M7664

In the interim, your only options are to play on another computer, to install Windows on your Mac (via Bootcamp or Parallels), or to install Mojave on an external hard drive or USB and boot into that when you want to play.  For the second option, you'd need enough drive space to devote to Windows and the game; for the third, you'd need at least temporary access to a Mac running Mojave or earlier.  Let me know whether you'd like more information about either of these options.

If you'd rather not wait for the update, you can request an automatic refund instead:

https://help.ea.com/en-us/help/account/returns-and-cancellations/