Everything is gone. I have to start all over. where is my stuff?

[n5ksl]

I had BF3, BF4, Hardline and BF1 years ago. Now everything is gone. I have to start all over. where is my stuff? Account was under [edit: email address removed] or teach.

[EA_Darko · Accepted solution]

It is most likely the case @n5ksl that you have multiple accounts and are simply logged into a secondary one.

The best thing to do is go through your various emails to see if you can locate your primary account.

If you cannot find it then the best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko

[EA_Darko · Accepted solution]

It is most likely the case @n5ksl that you have multiple accounts and are simply logged into a secondary one.

The best thing to do is go through your various emails to see if you can locate your primary account.

If you cannot find it then the best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko