Error message when buying a game

[TorpedenPhD]

Get the following error message when trying to buy a game using the Origin-app;

[ref. #Error: httpRequest ERROR: https://gateway.ea.com/proxy/commerce/carts2/store-cart-purchase-client/offerEntries?storeId=Store-O... 400 (Bad Request)]

Have followed several advice I found in the forum, but no luck (clearing chach, reinstalled, etc). Have tried to chatt witih EA, but they dont seem to wanna chatt with me. The origin account (using the browser) places me in Denmark (also wrong curency), but my IP (and irl) location is in Sweden. That might have something to do with it. I am not using a VPN. What can i do?? 

[EA_Darko · Accepted solution]

Hey @TorpedenPhD for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko

[EA_Darko · Accepted solution]

Hey @TorpedenPhD for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko

[TorpedenPhD]

I would love to chatt with the support advisors, however after 1 hour of waiting for someone to start chattning with me I gave up. Not very impressed with your chatt-function i have to say. Especially since it was stated that the time needed to start chatting was 14 minutes...

[EA_Darko]

Hey @TorpedenPhD during busy periods you may be waiting a little longer than expected for a response from our team.

Darko