Help us improve Answers HQ! Take Survey No, Thanks

Error: 327684:1

by GeneralFuria85
Reply

Original Post

Accepted Solution

Error: 327684:1

★ Apprentice

I have this error

 

An unexpected error occured. Please retry in a few minutes. Error: 327684: 1

 

When you want to download the dlcs of Dragon Age 2

 

I already uninstalled origin completely and reinstalled it but it is not solved.

 

Any suggestions?

Message 1 of 193 (130,315 Views)

Accepted Solution

Re: Error: 327684:1

[ Edited ]
★★★ Newbie

@EA_Tom

 

The Origin update from May 23rd hasn't fixed this error for me.

I just downloaded Spore and it's expansions Creepy and Cute, and Galactic Adventures yesterday. They're in my game library but this error keeps them from downloading successfully.

 

I get two error messages one right after the other.

 

 

I've tried fixing the VC++ runtime error by downloading 'Visual C++ Redistributable for Visual Studio 2015' as recommended by EA Help but after a half a day I could not get that to install either for totally different reasons.

 

I've tried fixing the 0c33ee6e90022e99 error with firewalls and running as administrator like some here have suggested. No dice.

 

At this point I'm convinced this problem isn't on my end and would like help fixing this please.

 

I've submitted my error report ID: 0c33ee6e90022e99

 

EDIT! FIXED THE ISSUE!

It turns out while google-hopping around looking for a solution, I found this Sims thread about the same error and tried doing something similar to what dreamprisoner did on the first post.

 

- What I did was go to Program Files > Origin Games > Spore > _Installer > vc > vc2013 > redist

- clicked on vcredist_x86.exe and installed it (apparently the problem was that it wasn't already installed and needed to be done manually)

and the game and expansions downloaded perfectly!

 

vcredist_x64.exe was also in that folder and still failed to install, but apparently it isn't needed.

 

So the problem was on my end after all, it's been resolved for me.

View in thread

Message 88 of 193 (145,071 Views)

All Replies

Re: Error: 327684:1

[ Edited ]
★ Apprentice

It must be an error produced by the last update of the origin client. Now format the PC and reinstall Origin and continue giving me the same error. I wanted to get in touch with the EA chat, and I waited for an hour without anyone answering me.

 

I tried with other games, Mass Effect 2 in specific and does not throw that problem.

Message 2 of 193 (130,086 Views)

Re: Error: 327684:1

[ Edited ]
★★★★ Novice

have this same problem...

 

I just bought Dragon Age Origins Ultimate Edition (i had Origins alone)

 

However, i get this error AFTER each DLC and part of the Ultimate pack downloaded to 100%. I.E. i get this error after each piece of content was downloaded. I checked the game though, and it works. Everything says that its been installed and ready to play. 

 

I googled the code and it seems that it's a "loss of connectivity to servers" error. So i think that its an authentication error with Bioware/your account, since Dragon Age authenticates DLC ingame. 

 

Hope that helps shed light on the issue. 

 

Edit: I verified Game files just to be sure that all was well, and Origin had no problems - only told me that teh entire pack is "Ready to Play"

Message 3 of 193 (130,048 Views)

Re: Error: 327684:1

★ Apprentice

Unfortunately if I choose the repair option the same problem happens again, and as for the game, when I run it tells me that there is a download in progress.

 

Curiously I have looked for information about this error and I can not find anything, only on the 327684: 0.

 

And no one from EA deigns to visit this post, neither in twiter or chat.

Message 4 of 193 (129,941 Views)

Re: Error: 327684:1

Hi, @GeneralFuria85

As I understand it, you did a full PC reformat? You did a clean installation of windows 10 and installed origin again. And the problem still persists?

Hmm, have you allready tried a safe download of the DLC? This is a link on how to do it: https://help.ea.com/en-us/help/origin/origin/my-game-downloaded-through-origin-but-will-not-install/

___________________________________________________________

I don't work for EA. If a post solved your problem, please accept it as a solution and grant XP.

There must be both dark and light. I will do what I must to keep the balance, as the balance is what holds all life. There is no good without evil, but evil must not be allowed to flourish. There is passion, yet peace; serenity, yet emotion; chaos, yet order. I am a wielder of the flame; a champion of balance. I am a guardian of life. I am a Gray Jedi.
Message 5 of 193 (129,894 Views)

Re: Error: 327684:1

★ Apprentice

I've tried everything, download safe mode, remove cache, clean boot, everything I found in the forum. This started to happen after the last update of origin. I have no problem downloading the base game, only the dlcs, I can even perfectly download any other game with its additional content, it is only the DA2 that throws me this error.

 

I use windows 7 64 bit, I have all updated, drivers and system.

Message 6 of 193 (129,883 Views)

Re: Error: 327684:1

Hi again, @GeneralFuria85

Perhaps a different approach can help. Perhaps it is a connection error. To see if it is, please follow the steps:

  1. Restart your PC in clean boot mode
  2. Open your origin client by right clicking on it, then choose "run as administrator"
  3. Download your DLC

If it downloads without a fuzz, your problem should be solved I hope.

___________________________________________________________

I don't work for EA. If a post solved your problem, please accept it as a solution and grant XP.

There must be both dark and light. I will do what I must to keep the balance, as the balance is what holds all life. There is no good without evil, but evil must not be allowed to flourish. There is passion, yet peace; serenity, yet emotion; chaos, yet order. I am a wielder of the flame; a champion of balance. I am a guardian of life. I am a Gray Jedi.
Message 7 of 193 (129,875 Views)

Re: Error: 327684:1

Community Manager

@GeneralFuria85 @Darach4884

 

Are either of you running any sort of firewall, anti-virus or anti-malware programs?

 

Additionally, please run an Origin Error Report and post the ID # in this thread and I will take another look if I can find something.

--Tom

Message 8 of 193 (129,798 Views)

Re: Error: 327684:1

You are right, @EA_Tom. A clean boot should solve any firewall and/or AV issues.

___________________________________________________________

I don't work for EA. If a post solved your problem, please accept it as a solution and grant XP.

There must be both dark and light. I will do what I must to keep the balance, as the balance is what holds all life. There is no good without evil, but evil must not be allowed to flourish. There is passion, yet peace; serenity, yet emotion; chaos, yet order. I am a wielder of the flame; a champion of balance. I am a guardian of life. I am a Gray Jedi.
Message 9 of 193 (129,794 Views)

Re: Error: 327684:1

★ Apprentice

Thank you for your attention. I am actually using Eset Smart Security 10, but I have tried disabling the antivirus and the firewall without satisfactory results, even after formatting, install Origin and Dragon Age 2 without installing the antivirus in principle. Another thing that makes me doubt that this is it is to download without problems Dragon Age Inquisition and Mass Effect Andromeda.

 

Send an error report from the error message 327684:1 and this is the report number you gave me: 0bfe213b90168dfe

 

I do not know if that's what it takes to check it out. Sent with my ID GeneralFuria

Message 10 of 193 (129,786 Views)