Ea not responding after 3 weeks

by alleycat94
Reply

Original Post

Accepted Solution

Ea not responding after 3 weeks

★ Novice

My account was banned and I have no idea why. When am I going to hear back? 2022?

Message 1 of 2 (314 Views)

Accepted Solution

Re: Ea not responding after 3 weeks

Community Manager

@alleycat94 

 

Ban appeals are taking longer than usual currently due to a relatively high number of cases.

If you have already followed the steps below, we will need you to wait for our response.

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png

View in thread

Message 2 of 2 (285 Views)

All Replies

Re: Ea not responding after 3 weeks

Community Manager

@alleycat94 

 

Ban appeals are taking longer than usual currently due to a relatively high number of cases.

If you have already followed the steps below, we will need you to wait for our response.

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png
Message 2 of 2 (286 Views)