Ea live chat

by Lakhaaaaa
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Ea live chat

★ Novice

Lol I’ve been trying to contact them everyday for the last month after being told by one of their advisors my problem would be fixed. For some reason I can’t access my transfer market or transfer list and once I was finally able to make contact, I was told my case was apparently “ escalated and would be fixed soon as long as I don’t resume it again” as this would mean it would go to the back of the que. Here we are god knows how long after. Still not able to access the transfer market. Gotta love this game Standard smile 

#69907388 was my case number

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Re: Ea live chat

Community Manager

Hey @Lakhaaaaa if your case has been escalated then you will need to wait for the team to respond.

 

Darko 

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Re: Ea live chat

Community Manager

Hey @Lakhaaaaa if your case has been escalated then you will need to wait for the team to respond.

 

Darko 

Darko.png
Message 2 of 4 (577 Views)

Re: Ea live chat

★★★★★ Apprentice
Hey @EA_Darko if you read their post then you will see that they already tried waiting to no avail.
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Re: Ea live chat

Community Manager

Hey @Chivalreazy if a case is with a specialist  team then you will need to wait for them to respond.

 

There is nothing more that you can do but give them time.


Darko

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