EA Play subscription

by bads08
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Original Post

EA Play subscription

★★★★ Novice

Has EA Play subscription $0.99 one month expired? 

Message 1 of 8 (649 Views)

Re: EA Play subscription

Community Manager

@bads08 

 

It is 99c for the first month on the non-Pro subscription, thanks.

 

https://www.ea.com/ea-play#sectionComparisonTile99Cent

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Message 2 of 8 (639 Views)

Re: EA Play subscription

★ Novice

There's an error on the PS store for the 99c. Can you look into it?

Message 3 of 8 (623 Views)

Re: EA Play subscription

Community Manager

Hey @PTanothername if seeing an error on the PSN store then please speak with PSN support who will be able to advise you further: https://www.playstation.com/en-ie/support/

 

Darko

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Message 4 of 8 (582 Views)

Re: EA Play subscription

★★ Apprentice

I purchased Play pro for origin 3 days ago. according to my account the order is still "processing" but yet they have the 14.99 i used out of my bank account.. Ive chatted with 4 different techs and they keep telling me to wait. What kinda witchcraft is this? You'd think they can just give me my subscription or  my refund, but NOOOO! i have to wait 1 more day (72hrs total) and see if the status has changed.

Message 5 of 8 (568 Views)

Re: EA Play subscription

Community Manager

Hey @DanTheButcher417 is the payments on your bank account still pending? It may be worth speaking with your bank or card issuer to see if there is a problem with the transaction.

 

Darko 

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Message 6 of 8 (549 Views)

Re: EA Play subscription

★★ Apprentice

I got it figured out. Just got charged twice after they said they weren't going to charge me again. What's another 15 bucks, right?

Message 7 of 8 (537 Views)

Re: EA Play subscription

Community Manager

Hey @DanTheButcher417, one of the charges is most likely a pre-authorisation. This is a charge that will show on your account but be returned to you. If you are charged twice and both amounts taken then please speak with our live support team.

 

Darko 

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Message 8 of 8 (532 Views)