EA Account locked and cant use Online-Features

by kraftiiiiiii
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EA Account locked and cant use Online-Features

★★★ Novice

Hello,

 

 

today my account was banned from the Online-Features from BF4 , BF1 and BF5.. why??

i play today BF5 with origin access basic and than i did the the graphiccard update

just updatet my graphiccard drivers and after this i was banned.

 

and after this it shows me that the account is banned for the Online-features.. Help me

 

 

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Accepted Solution

Re: EA Account locked and cant use Online-Features

Community Manager

@kraftiiiiiii

 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

barry.png

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Message 2 of 3 (1,009 Views)

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Re: EA Account locked and cant use Online-Features

Community Manager

@kraftiiiiiii

 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

barry.png
Message 2 of 3 (1,010 Views)

Re: EA Account locked and cant use Online-Features

★★★ Newbie

I have this same problem, let me know if you find a fix. I contacted Support and they just told me to repair the game which didn't work at all

Message 3 of 3 (943 Views)