Downloading Problems with Sims4

by m_mclement
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Downloading Problems with Sims4

★★★ Newbie

I am attempting to download the Sims4 game, but it had been stuck on finalizing for forever. I have looked it up online and have tried everything they have suggested from closing origin and shutting down and restarting my computer to canceling the download and completely retrying, but nothing has worked. I have never been able to get it past the finalizing stage. Please help! I started downloading it a day ago and want to play, right now I am just beyond frustrated with origin. 

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Re: Downloading Problems with Sims4

@m_mclement  Please let me know whether you're running Windows or macOS, and which version.  In the meantime, you can try clearing Origin's cache (Windows) or running the Origin reset tool (Mac).

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

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I don't work for EA. I'm just trying to help fellow players with their games.
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