Double-Charged for Dine Out instead of Spooky Stuff
by ln62086Original Post
Hi,
I was trying to download the Spooky Stuff and Vampires packs (the only ones I don't own), so I added them to my cart, paid, and then saw I was charged for Dine Out, which I already own.
I went to the EA Help site, but the refund page won't load, and neither will the contact page.
@ln62086 Sorry to see that you are having issues, can you try disabling any extensions or add-ons you may have installed in your browser and also disable your anti-virus and then try loading the page again. It can also help to load Origin.com in a private or incognito window when you see this issue.
Once you have the page loaded you can contact our live support at help.ea.com.
To request a callback or speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to receive a callback or begin a chat.
Post if you need any further help.
Darko
