DISCOUNTED PRICE NOT WORKING
by ryan_joshua_25Original Post
Hi @ryan_joshua_25 and @markzolanski,
The difference between the store page and checkout tends to be due to caching issues. Could you perform the following steps please?
- Clear cache
- Close Origin Fully
- Restart Origin
This should help the prices line up. If not, please include a screenshot of the store page and the checkout page in your reply. It would be good to know if this is happening for you on the Origin Client or the Origin webstore also.
Thanks,
EA_Lanna
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This what reflects on the checkout
And this shows up as a different price at the checkout after you've cleared the Origin cache, closed down Origin and reopened it?
- EA_Lanna
____________________________________________________________
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds
Hi @ryan_joshua_25,
Can you get back to me with the following information please:
- Are you using the Origin Client or the Origin Website?
- Do you have an EA Play or EA Play Pro subscription active?
- Can you include a screenshot of the full Store page where the discount amount is shown please?
Thanks very much,
EA_Lanna
____________________________________________________________
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds
This one
Thank you for attaching that screenshot. Please read over my earlier post and include the missing information in your reply. We'll need this to look into this issue.
- EA_Lanna
____________________________________________________________
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds
