Credit Card info bug

[flopslobber]

When I try to purchase the Apex Legends Batllepass via coins, the credit card screen is bugged so that the expiration month drops down but the year drops...up. So I can't even select the expiry month for my credit card because the selection only shows 2025 as the earliest year.

[EA_Darko]

Thanks certainly an odd one @flopslobber.

Can I ask you to check your systems date and time and ensure they are correct?

If you add the card on the Origin website do you have the same issue?

Darko

[StormBreakerCE]

Yea, I had the same issue too but then I realized that all you need to do is exit fullscreen. If you go into windowed mode the other options will appear.

[Gi0rnoGiovanna]

It didn't work for me, what do I do? 

[EA_Darko]

Hey all, for any billing issues you will need to speak with one of our chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat.

You can also speak with our Twitter support team: https://twitter.com/EAHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

Darko

[Yoshiweeab]

I was also having the same bug but i realised all u had to do was scroll the mini purchase window all the way down before clicking the expiration year dropdown when it's at the top of the small window and it will show all the years top-down rather than showing bottom-up and seeing only half the options

[darkIVIonster]

i solved it by a funny way.. just highlight first date which is 2026 then just press up arrow twice for 2024 or three times for 2023 then press enter you will find your chosen date entered correctly.. that's it 

[DonLuigi68]

Thanks darkIVIonster your way works!

[FilmSimply]

hahah lol a baby could of thought of that lol thanks

[FilmSimply]

it worked smartass... thanks ;]