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Content pack in The Sims 4 still show in SGD while registered in Malaysia

by cooLKeith888
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Original Post

Content pack in The Sims 4 still show in SGD while registered in Malaysia

[ Edited ]
★★★★ Novice

My regional setting is set in Malaysia while registered. BUT WHY in the world those prices of The Sims 4 Expansions, Game and Stuff packs shown in Singapore Dollar (SGD) instead of Ringgit Malaysia (MYR), We Malaysian are not use SGD to buy things, and SGD is not usable in Malaysia because they are completely different country with different governments and different leaders, WHY? WHy EA shown in SGD?

Message 1 of 4 (118 Views)

Re: Content pack in The Sims 4 still show in SGD while registered in Malaysia

Community Manager

Hey @cooLKeith888 if your country does not have a dedicated Origin store then you will be redirected to the closest Origin store to your geographical location. 

 

This is why you are seeing the Singapore store when you open Origin. 


Darko

Message 2 of 4 (78 Views)

Re: Content pack in The Sims 4 still show in SGD while registered in Malaysia

[ Edited ]
★★★★ Novice

Ahh?! So I can't buy content pack here in Malaysia?? Why?! In Malaysian we don't use Singapore dollar to buy things! And what is the problem that I cannot set the Payment Method as PayPal?

Message 3 of 4 (69 Views)

Re: Content pack in The Sims 4 still show in SGD while registered in Malaysia

Community Manager

Hey @cooLKeith888 the best thing to do in this situation is to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Message 4 of 4 (62 Views)