Help us improve Answers HQ! Take Survey No, Thanks

Complete Support - Origin

by EA_Tom
Reply

Original Post

Complete Support - Origin

[ Edited ]
Community Manager

origin_news_header_723x250.jpg

 

Welcome to the complete support page for Origin. Click on any of the below categories to find information about the problem that you are experiencing:

Important: contact support directly for any account or security related issues that require changes to your account.

 Account

 

 Linking and Moving Accounts

 

Linking a Console ID 

 Banned Account 

 

 Changing Account Information

 

 Delete EA Account  Minor Accounts 

  

 Billing & Purchasing

 

 Refunds and Cancellations

 

 

 Origin Payment Error Codes

 

 

 Fraudulent Charges 

 

 

 Warranty 

 

 

 Order History and Status

 

 

Where to Buy EA Games

 

  

 Connection 

 

 Connection Troubleshooting 

 

 

 Advanced Connection  Troubleshooting - PC

 

 

 Advanced Connection  Troubleshooting - MAC

 Advanced Connection  Troubleshooting - Xbox

 

 Advanced Connection  Troubleshooting - PlayStation

 

 

 Open TCP and UDP Ports

 

 

 Online Login Unavailable

 

 

Checking Server Status

 

 

 

 

 Customer Support 

 

 EA Help 

 

 

 Contact Support 

 

 

 Origin 

 

 Report Cheating

 

 

Backup and Restore Games

 

 

 Install via Disc

 

 

 Clear Origin Cache

 

 Manually Uninstall Origin 

 Origin In-game 

 

 Origin Error Reporting 

 

 Change Language Settings 

 Conflicting Programs 

 

 Operating System not Supported 

 

 

 Great Game Guarantee

 

 Origin Errors

 

 Origin Won't Open or Launch

 

 MSVCP and MSVCR Issues

 0xC000007B 

 

 Origin Mac

 

 

Missing Games and Expansions

 

 

Stuck Download or Installation

 

MFPlat.dll Missing

Security updates for older EA games  

 

 Security 

Guide to Maintaining Account Security

 Lost Security Question  

  Lost Authenticator 

 

 Login Verification 

 

 

 Hacked Account 

 

 Reset Password 

 

 Setting a Security Question 

 

How to provide Proof of Purchase   

 

Origin Access

 

Manage your Origin Access Membership

 

 

Upgrade to Premier with Origin Access 

 

 

Playing games using Origin Access

 

 

Origin Access bugs and issues

 

 

Get Origin Access

 

 

 Origin Installer Error Codes

 

Error Code

 

 

 Solution

 

1

 

3

 

6

 

9

 

10

 

11

 

14

 

19

 

20

 

Note: 

  • If you have an unlisted solution to an error message, please tag me in the relevant thread or send me a private message so I can add the solution.

 

Origin Client Error Codes

 

Error Code

 

 

 Solution

 

 196613:0

 

196613:200

 
196620:0

 

327682:0

 

327683:0

 

327684:1

 

 

Tip: use the Answers HQ search function before posting a new question. You can also search this specific page by pressing Control + F on your keyboard.

--Tom

Message 1 of 1 (49,437 Views)

fifa-19-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help