March 2021
Hello, I had 22 million coins in my account (FIFA21 - PC) which i earned strictly via grinding the game week in week out and trading within the game by right means since the start of the game. And suddenly i got this message after selling this Viera card which i won via bid for a fair amount of profit saying that you have been involved in coin selling / transferring and they took away all the coins which i earned throughout the game. I contacted their Customer care and they where so rude and of no use. Its been more than 5 days and still its the same thing. Just imagine my grind and the hours spend on the game just to get this as a end result. This is the same issue which NickRunTheFutMarket(YouTube) faced and just because he's a popular youtuber so it got fixed within days and I'm just a normal person who plays the game daily so they don't give a damn about me and Now i lost my motivation to play the game because of what happened. I hope one of their community manager responds here and resolves the matter asap
Solved! Go to Solution.
March 2021
You will need to speak to our Terms of Service team @HisokaIsSNEAKY.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Darko
March 2021
You will need to speak to our Terms of Service team @HisokaIsSNEAKY.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Darko