Changing email not working

[Gunther4827]

I go onto the customer portal and click edit above my email, I type in the correct verification code then type in the email i want it changed to it tells me that a verification email has been sent and I don't receieve it. I have tried for multiple days and clicked resend god knows how many times but the email doesn't enter my inbox, spam folder or any other place it could possibly be in. please help!

[Moskolonel · Accepted solution]

Hi @Gunther4827 

If you have problem with your account (as email change problem), contact EA assistance they can help you in live.

https://help.ea.com/en/

I warn you that there is a lot of waiting right now and they are working on it.

Good luck!

If we have answer to your question please accept solution, if you like a post please granted xp .

[Moskolonel · Accepted solution]

Hi @Gunther4827 

If you have problem with your account (as email change problem), contact EA assistance they can help you in live.

https://help.ea.com/en/

I warn you that there is a lot of waiting right now and they are working on it.

Good luck!

If we have answer to your question please accept solution, if you like a post please granted xp .