Cards and Coins Missing

[icebreacker]

Hi! Today after a long work day as usual I turn on my PS4 to get a couple games, and I found my team empty, no players, and my coins from 300k to 25k 

All the main players like Salah, Mane, Werner, TOTW Walker are gone, just have the untradables and loaners, alongside a dozen of players I bough yesterday for an SBC.

Was checkin on APP recovery, and I see 5 players, sold today, but I didn't see any player today specially a Rodrigo for quick sell.

Any advise of what could happen? EA can help to recover or track anything?

i diânt receive any email, sms regarding account logons and authorization codes.

[EA_Darko · Accepted solution]

Hey @icebreacker for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko

[EA_Darko · Accepted solution]

Hey @icebreacker for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko