Cant login to origin launcher and origin website and ea website [ Edited ]

[amituj]

Dear ea customer experience
subject : origin cant login
yesterday i try to fix my problem with your team after take 2-3 hour. we cant fix anything so i google this problem with my language and they told me just change date&time when i do that i can login to origin launcher and play the sims 4 but after that i shut down my pc and turn on again. I cant login!!! again!!! what going on with your origin launcher not only origin launcher i cant login EA website Origin website cant contract you so i would like your team to fix my problem quickly.
this is every step that i already done with my pc
1. change password 5 time
2. uninstall origin launcher 4-5 time and install again
3. try origin launcher old version
4. clear cache
5. flush the DNS

[Removed by CM]

[EA_Darko · Accepted solution]

Sorry to hear that you are having issues @amituj. I removed your screenshot as it contains your email. 

Best thing to do when this occurs takes a couple of minutes to go through the following steps:

• Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
• Make sure Time/Date is correctly set on the PC
• Make sure Origin is authorized by your anti-virus and firewall
• Reset Internet Explorer Settings
• Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )
• Clear Origin Cache Data
• Reset the Windows Host File
• Reboot your computer. Now right-click Origin and select Run as administrator
• If still unresolved, please do a clean boot

Let me know how you get on.

Darko

[EA_Darko · Accepted solution]

Sorry to hear that you are having issues @amituj. I removed your screenshot as it contains your email. 

Best thing to do when this occurs takes a couple of minutes to go through the following steps:

• Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
• Make sure Time/Date is correctly set on the PC
• Make sure Origin is authorized by your anti-virus and firewall
• Reset Internet Explorer Settings
• Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )
• Clear Origin Cache Data
• Reset the Windows Host File
• Reboot your computer. Now right-click Origin and select Run as administrator
• If still unresolved, please do a clean boot

Let me know how you get on.

Darko

[GTV_TATO_16]

hello I cant sing in origin my email took someone but I playng still with this email am.. I cant changed enithing today when I turn on origin she sayd me your account blocked from EA Com can you help me 

[GTV_TATO_16]

@EA_Darko I cant sing in on orgin when I go to start apex legends ea sayd me your account disabled plz help me plzzzzzzzzzzzzzzzzzzzzzzzzz

[EA_Darko]

Hey @GTV_TATO_16 if your account has been blocked due to a ban or sanction then you will need to speak to our Terms of Service team.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

[Janinefel]

@gmail how do i change time and date in origin

[EA_Darko]

Hey @Janinefel are you trying to change your location and date of birth in Origin?

Darko